Fulfillment Policy for Fiona O'Leary Sloan Web Design

At Fiona O'Leary Sloan Web Design, we are committed to delivering high-quality services in a timely and professional manner. By purchasing any services through this website, you agree to the following terms:

1. Payment and Scheduling: All services are based on a contract agreement between the client and the designer. Payments are structured according to the terms outlined in the contract, typically on a monthly installment basis, and are non-refundable. Full payment must be received before the completion of services.

2. Delivery of Services: The delivery of services (including design work, revisions, and final assets) will follow the timeline set in the signed contract. Delivery times are based on the designer’s availability and the scope of the project. Delays may occur if the client fails to provide necessary feedback or materials in a timely manner.

3. Rescheduling and Cancellations: Should you need to reschedule or cancel services, fees will be assessed according to the notice period provided. Specific fees and rescheduling terms are outlined in your contract. No refunds will be issued for services already provided or payments made.

4. Additional Fees: Any requested edits or modifications beyond the scope of the agreed-upon project may incur additional fees, which will be billed at the specified project rate. Additional fees related to late payments and rescheduling are detailed in your signed contract.

5. Contract Supersession: Please note that any signed contract between the client and Fiona O'Leary Sloan Studio takes precedence over this fulfillment policy. The terms and conditions outlined in your contract will override any general policies stated here.

If you have any questions or concerns about our fulfillment policy, please contact us directly at hello@fionaolearysloan.com